Department of Families, Fairness and Housing (DFFH)

Aboriginal Children in Care 

The Aboriginal Child Placement Principle provides a basis for helping our kids to gain resilience and an understanding of where they come from.


Carer Reference Guide Frequently Asked Questions 

This reference guide was created to help foster and kinship carers quickly locate information regarding common questions that may arise during their experience caring for children and young people in out-of-home care.


Charter for Children in Out of Home Care

Provides a clear and simple set of statements of the rights that children and young people can expect to be upheld throughout their time in care as well as explanatory notes about these rights.

Client Incident Management System Guide for OOHC Carers 

The Quality of Care process of investigating alleged harm whilst in care has now been replaced with the new Client Incident Management System  and was implemented as of the 15 January 2018. Whilst the new CIMS processes and procedures may differ, the focus remains the same; that is, the safety and wellbeing of the child is paramount. One of the fundamental differences of the new CIMS however, is the commitment by the DHHS that this new process ensures a stronger focus on the most serious client incidents, as well as focusing on the impact on the client (as opposed to the incident itself). For more information please see the DHHS website.


Education Partnering Agreement 

A Partnering Agreement between the Department of Human Services Department of Education and Early Childhood Development Catholic Education Commission of Victoria Independent Schools Victoria


Financial Support Guide For Home Based Carers 

The guide outlines the range of Victorian and Commonwealth Government supports that can assist carers in meeting the needs of children and young people in their care. Last updated July 2019.


Helping Carers Helping Kids Podcast

11-part podcast series that provides additional information and insights on a range of topics to help foster and kinship carers in their important role.

Permanency for Children

Legislative changes came into effect on 1 March 2016 to address harmful delays in decision-making for children who cannot live with their families due to concerns about their safety and wellbeing.The changes will make a significant difference for children, particularly those who are in out-of-home care and are not likely to be able to return safely to their parent’s care.


The Victorian Foster Carer Charter

The Victorian Foster Carer Charter (the charter) helps foster carers understand their rights and responsibilities and helps those who work with foster carers to understand their responsibilities to provide support. The charter is included in Chapter one of the Victorian Handbook for Foster Carers. 


Victorian Handbook for Foster Carers

The Victorian Handbook for Foster Carers is the primary resource available to foster carers in Victoria. It clarifies the role of a carer, and the roles of others working with children and young people involved with child protection in Victoria. The handbook also contains useful information and tools to help carers support the children and young people in their care.