Contact FCAV

Contact the FCAV team

(03) 9416 4292 | admin@fcav.org.au
Wurundjeri Country
Ground Floor, 2 Greenwood Street
Abbotsford VIC 3067

Online Enquiry

Operating Hours

Monday–Thursday 9:00am–5:00pm
Friday 9:00am–4:30pm
Closed public holidays.

If you are a kinship carer, please contact Kinship Carers Victoria or phone DFFH Kinship Support Teams on 1800 319 507

If you are a Permanent Carer, please contact Permanent Care and Adoptive Families.

Media Enquiries

For all media enquiries please contact:

Anna Viola
Communications Manager
Phone: 03 9416 4292
Mobile: 0411 896 730
Email: a.viola@fcav.org.au

Samantha Hauge
Chief Executive Officer
Phone: 03 9416 4292
Mobile: 0437 122 068
Email: s.hauge@fcav.org.au

Emergency Contacts/Support

If you're in crisis, immediate help is available. These key emergency contacts, including mental health support, family violence services, and child protection teams across Victoria are available whether you're seeking assistance for yourself, a loved one, or a child:

Organisation	Contact Details	Further Details
Emergency Services	000	24 hours
Parent Line	13 22 89	8am – Midnight, 7 days per week
Nurse on Call	1300 606 024	24 hours
Kids Helpline	1800 55 1800	24 hours
Lifeline	13 11 14	24 hours
Maternal Health Line	13 22 29	24 hours
Safe Steps Family Violence Response Centre	1800 015 188	24 hours
Orange Door	Refer to orangedoor.vic.gov.au for your local office	Monday to Friday, 9.00am to 5.00pm
Grief Line	1300 845 745	Midday – 12.00am
Doctors on Call	13 74 25	Monday to Friday, 6.00pm – 8.00am; Saturday 12.00pm – 12.00am; Sunday 24 hours
eheadspace (mental health support for 12 – 25 years old)	1800 650 890	24 hours
Beyond Blue	1300 22 4636	24 hours
Suicide Callback Service	1300 659 467	24/7 support for suicide risk and those concerned
Your General Practitioner	N/A	Contact your GP for mental health plan support
Crisis Assessment and Treatment (CAT) Teams	Local area services (see table below)	24/7 psychiatric support during a mental health crisis
Child Protective Services	Local area services (see table below)	24 hours; reporting suspected child abuse or neglect

Becoming a member is easy & rewarding

As an FCAV member you have access to free advocacy, support & information. Your membership is instrumental to our strength, ensuring a better Victorian system for our carers, children & young people.

Become a member

We're here for you

Help, support & information is only a call or a click away.

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The Foster Care Association of Victoria acknowledges the unceded sovereignty of the Wurundjeri People of the Kulin Nation on whose land we live and work. We acknowledge the continued connection to Country including lands cultural knowledges and their peoples and pay respect to Elders past and present. We are the united voice and advocate for all foster carers across Victoria and we aim to continually develop our knowledge and act with respect to First Nations sovereignty.

The Foster Care Association of Victoria (FCAV) is a registered charity with the Australian Charities and Not-for-Profit Commission, with ABN 30747010099

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